![]() ![]() Submitted a tech support ticket with Synology.īelow are pictures of the entire process, for reference. There’s an option to “Repair” the Volume, but I’m not comfortable doing so until I discuss the in/outs of this with Synology.The system then detected bad sectors in drive 1. after it was replaced,the storage pool was repaired and it seemed fine. One of the drives (drive 2) has recently failed causing the storage pool to be degraded so I bought a new wd red to replace it. The DS1812+ returns to its initial state as described in Step 3. Drive initialized Hi, I currently own a ds216+ii.I powered down both units via the web interface.Additionally, the system shows one unused disk in the DX513. 289 Whack A Mole Obsessions and 262 more. Disk 1 shows a “Normal” status this is the disk that I used to re-install DSM in Step 14. On the hardware side, there is no outlook on new NAS, but on cameras, a router and scalable storage servers. Now the system shows 7 drives in the DS1812+ with a message: “System Partition Failed Healthy”. ![]() I followed the steps and created a new admin account. I was prompted to install the latest DSM. ![]() I connected to the DS1812+ via Synology Assistant.A message indicated “No Hard Disk Found on 1812+”. Both units returned to their previous status and were still inaccessible via the web interface and Synology Assistant.I turned on the both units via the DS1812+ power button.I powered down both units via the DS1812+ power button.The attached expansion unit (DX513) showed steady blue power light, steady green lights on all drive bays, and steady green eSATA light.The problem is not the Synology packages, but rather those installed using the ipkg. No other lights were illuminated (this includes no lights for any of the drive bays). DSM is always installed and mirrored across every initialized disk.The physical unit showed blue, flashing power light and green flashing LAN1 light. Shutting down the NAS without first unmounting the SSD cache will cause your volume to crash (this doesnt apply to reboots, only shutdowns).System became inaccessible via web interface and Synology Assistant.For crashed volumes, we recommend contacting Synology Technical Support for. Updated DSM via web interface in “Update & Restore”. Please note this function does not repair broken hard drives, nor does it.Here is what happened, in chronological order: Inaccessible data is mostly from individual user directories.Īll high-throughput sequencing is also backed up to Amazon Glacier, so we do have all of that data. However, not all of Owl was fully synced at the time of this failure, so it seems like a decent amount of data is not accessible. The data on Owl is synced here (Google Drive): UW Google Drive “Repair” is an option listed in the web interface, but I want to confirm with Synology what will happen if/when I click that button… TL DR – Server didn’t recover after firmware update last night. ![]()
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